Feedback for Adobe Management / Forums and Marketing

[Avatar55977840]

Kindly don't merge this post to DreamWeaver forum. This is not about DW. This is for Adobe marketing, customer communication and product forum management:

Navigating to Adobe site for product feedback is misleading, at least for DreamWeaver, the search engine result item directs to a user forum, that according to users is not monitored by Adobe staff, even though the site is on Adobe official site, and there's a drop down menu to post by category. There's no prompt about the obsolete state of the forum. This is misleading marketing and risk for product quality. Thanks.

[kglad]

these are user-to-user forums and i don't know what you're trying to accomplish by posting that message.

[Avatar55977840]

Users who are trying to contact Adobe for product feedback are directed to this user forum which is not monitored by Adobe management. Thanks.

[John T Smith]

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-The Adobe employees who read here are support staff, not the programmers or managers who make changes
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-for PPro https://adobe-video.uservoice.com/forums/911233-premiere-pro
-https://www.adobe.com/products/wishform.html for everything else

Or contact Adobe directly

Adobe, 345 Park Avenue, San Jose, CA 95110-2704 USA Tel: 408-536-6000 Fax: 408-537-6000

[Avatar55977840]

That Wishlist link directs to this same user forum, at least for DreamWeaver, without prompting the user that this forum is not monitored by Adobe product management. Similarly, when navigating to Adobe feedback forum via search engine. Thanks.

[kglad]

that's an error. thanks for pointing that out.

[Peru Bob · Accepted solution]

the search engine result item directs to a user forum, that according to users is not monitored by Adobe staff,

By @Avatar55977840

Post this on the Dreamweaver Bugs forum, where Adobe staff do read the threads:

https://community.adobe.com/t5/dreamweaver/ct-p/ct-dreamweaver?page=1&sort=latest_replies&filter=all...

[Avatar55977840]

Posted, thanks.