Fehler 41 blockiert eine Installation

New Here ,
Nov 21, 2021 Nov 21, 2021

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Hallo, 

ich würde gerne die Photoshop 2019er Version auf meinem Rechner (Mac Mini Late 2012, OS 10.15.7), installieren. Dies wird leider mit dem Hinweis auf einen "Fehler 41" verhindert.

Zur Infomation: ich habe seit langem die CC für den Fotobereich abonniert, Lightroom, Bidge usw laufen in den aktuellsten Versionen problemlos. "Photoshop 2023" kann ich auch problemlos installieren, das friert aber wegen einer nicht kompatibeln Grafikkarte innerhalb von Sekunden ein - darum muss ich auf die "19er" Version downgraden...

Habt ihr einen Tip, wie ich den Fehler 41 umgehen kann?

TOPICS
CC FAQ, Creative Cloud, Installation

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Adobe Community Professional ,
Nov 21, 2021 Nov 21, 2021

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Adobe Community Professional ,
Nov 21, 2021 Nov 21, 2021

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That is a permissions error.

 

Error code 41: Unable to access a critical file/directory

Error code 41 indicates that the installer doesn't have proper access to a critical file or directory.

Solution

Make sure you're not logged in with a restricted account. It is also likely that the file permissions under your current user account have been modified. Select Retry to install the Creative Cloud app again.

https://support.apple.com/guide/mac-help/change-permissions-for-files-folders-or-disks-mchlp1203/mac

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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