file download from connect.ffc.adobeoobe.com pops up

[Goli52]

everytime I turn on my pc I get this "cc.png" file download from source: "connect.ffc.adobeoobe.com pops up" (see the capture)
Is it from adobe?
should I download the file?

Thanks in advance.

[kglad]

adobeoobe.com is owned by adobe,  Whois adobeoobe.com

but i wouldn't download it if it's unexected (ie, it's not a file you're sync'g).

[John T Smith]

>everytime I turn on my pc

That means (to me) that you have something in your Windows "startup" that you may not want

How to disable a program in Windows startup

-Right click the 'window pane' in the very bottom left corner of the Windows desktop

-Select Task Manager in the pop up option window

-Click More details if you don't see startup

-Select the Startup tab inside Task Manager

-Select the program you want to disable

-Click Disable in the bottom right corner

-BE VERY CAREFUL WHAT YOU DISABLE

Don't disable something if you don't know what it is... you may make your Windows stop working!!!

[Resu Pohsotohp]

I have been having the same issue for the past several months. Every time I start my system this "cc.png" file wants to be downloaded...what's the fix?

[Keith M.]

Having Same issue. This is the second time it has happened in about 1 month.

Resource Monitor shows Adobe Desktop Helper Connected to

IP Details For: 13.224.214.67

Decimal: 232838723

Hostname: server-13-224-214-67.phl50.r.cloudfront.net

ASN: 16509

ISP: Amazon.com Inc.

Services: Datacenter

Assignment: Likely Static IP

Country: United States

State/Region: Pennsylvania

City: Philadelphia

Not sure if related since it persisted after download cancelled.

Malware and antivirus scans are clear.

[kglad]

there's, at least, one other thread dealing with this https://community.adobe.com/t5/download-install-discussions/what-is-it-cc-png/m-p/13275751#M560361 but no resolution there, either, but suggested something to try.