File not found when doing a new save

[amandap82141837]

I'm using Photoshop CC, i opened a picture i downloaded from my i cloud. i edited the picture and when i went to save it as a JPEG to my computer Photoshop gave me an error stating " file not found. check the file name and try again." . I tried saving it as PSD but i got the same error.  so i thought maybe i was doing something wrong, and i copied the image and started a new document in photoshop and pasted.  when i went to save this i got the same error. I noticed i got a message from my anti virus software that it blocked a photoshop application. i added photoshop to my controlled folder access but still didn't work. i completely shut of my antivirus and still no luck. has anyone else had this problem?

[John T Smith]

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

[amandap82141837]

yes i am and i'm using windows 10.