Fraude en cargo tarjeta

[David608]

Buenos días.

Les escribo para denunciar un fraude en cargo de tarjeta de crédito. Rogándoles me indiquen con quien debería contactar para solucionar el mismo.

Gracias.

[David608 · Accepted solution]

Tras hablar con el departamento de atención al cliente a través del chat ha quedado todo resuelto.

Muchas gracias.

[daniel27145265y0ax]

Les escribo para denunciar un cargo mayor al acordado en mi tarjeta. Les ruego por favor solucionar esta situación o ponerme en contacto con quien sea pertinente para arreglar este acontecimiento,  de antemano anticipo mis agradecimientos. 

[kglad]

@daniel27145265y0ax, these are user-to-user forums.

use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...