Copy link to clipboard
Copied
Hi,
I coach an FRC robotics team in Duluth, Minnesota. Last year each team was granted a one-year Creative Cloud Membership -- but I'm unsure how to claim this:
Is this something that all of my team members can redeem? Or are we limited in licenses?
I was unable to find installation instructions or a way to redeem the membership. Can you offer guidance?
thanks,
Paul Schonfeld
Team website:
[removed by moderator]
Copy link to clipboard
Copied
I think you would need to ask whoever gave you the redemption code just what it entails & how to claim it. Or contact Adobe Support. Maybe they can tell you.
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Copy link to clipboard
Copied
In general, though, a membership is for just one person, by name, and it is a breach of the rules to share it, even if it's only on a shared computer. It cannot be transferred within a team at all, even if a team member leaves.