Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Free month proposal after trying to cancel plan

New Here ,
May 26, 2020 May 26, 2020

Hello. I want to cancel my plan and adobe is throwing at me a 1 month of free service. My question is - will adobe charge me for the month after those free 30 days end, before or after this free month has ended? 

 

Sorry if the question doesn't fit here, but premiere pro is the product in question. 

 

Hope you can understand my question.

 

Thank you. 

 

1.5K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 26, 2020 May 26, 2020

I expect Adobe is offering you 13 months for the price of 12, not sure if you will be able to cancel without penalty payment.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 27, 2020 May 27, 2020

Aaa not quite. I have a monthly plan, and it's pretty expensive for where i live. This is why i wanted to stop the payment for the next month and also this is when adobe offered that free month.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 27, 2020 May 27, 2020

"IF YOU" want to cancel then Cancel.

The whole point behind the Month To Month plan and pricing is for you to STOP (Cancel) the subscription anytime you like. You can always start it back up and or start a New Month to Month subscription.

 

All of these offers of a free month or 2 free months or whatever always come with the stipulation that you are Signing Up for another YEAR subscription.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 27, 2020 May 27, 2020
LATEST

>have a monthly plan

 

Do you have an actual MONTHLY plan or do you have an ANNUAL plan with monthly payments?

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/...

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines