Free Trial cancellation - still charged

[krittiyac31873678]

I canceled the free trial and it went through so I did not sign in to my account after canceling. Today, I realized that my account still active so I checked it and they charged me. I went to cancel my plan again but it has shown

You'll be charged an early cancellation fee:US$44.92

​Please refund my money and cancel my plan.

[John T Smith · Accepted solution]

This is a public forum, not the link to Adobe support

-other users here can't help with a payment problem

-please click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below

-you must also allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact/support.html