Free Trial - Won't Run / Stuck

[chaosensues]

I'm running Windows 8.1 and have LR 4.

Downloaded the CC free trial of LR and ran the installer and now I just get stuck in the launcher.  Any ideas?

[F. McLion]

I suggest to completely remove and reinstall LR CC.

[Mohit Goyal]

You can use the Uninstaller utility as well.

Uninstall the Adobe Creative Cloud desktop application

Regards,

Mohit

[chaosensues]

Thanks.  Used Mohit's advice below and used the uninstaller, and then tried to reinstall.  Still same issue.  Same image as my screenshot in the original post.

[Mohit Goyal]

Moved to Downloading, Installing, Setting Up

Thanks,

Mohit

[F. McLion]

Close the 'locked' CC desktop app and restart it as Administrator (right click on the exe and run as..).

Does it run now?

[John Waller · Accepted solution]

creative cloud is blank window why?

[joshua21775183lncp]

The Photoshop_Set-up for the free trial is not running, need help finding out why the file is not running.