Thank you for your answer and yes, I am french so have a french link download is okay for me !
Unfortunately, the forum seems to be in english only so I wrote my request in english.
But this particular link doesn't exist anywhere on Adobe, only in research engine so I am a bit worried and it will be a relief if someone (maybe an employee ?) confirms the link is not a scam / virus but only an old one not available on Adobe site anymore.
This is a public forum, you need the link to Adobe support, not other users Be sure to remain signed in with your Adobe ID before accessing the link Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or https://helpx.adobe.com/contact/phone.html . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730