Getting a Billing Issue every month

[ACC123]

Hi,

Irrespective of changing the credit card details multiple times over the past few months, I still get a billing issue every month. I have spoken to my bank, and they report that there is no issue with them. It has been happening for 4 months now. Can anyone tell me what is the possible reason for this?

[Axel Matt · Accepted solution]

This is a public forum, not the link to Adobe support. 

Sorry, but we're normal users and we can't help with account and/or payment problems. 

Please click the link below to contact Adobe staff to help. 

  

Be sure to remain signed in with your Adobe ID before accessing the link below. 

You have to allow 'cookies' in your web browser for this to work 

https://helpx.adobe.com/contact.html 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.