Hard disk change (installation path)

[Syneos]

Hello,

I have a big worry. I transferred my Adobe software to my new SSD drive. But when I run creative cloud, it doesn't want to understand that it's not the same path anymore, I can't update creative cloud or software, I always get error 146.

I deleted Adobe on the old hard drive, even reinstalled Creative Cloud.
I checked in the creative cloud settings, the installation folder is on the correct SSD drive ...

However nothing does, I can no longer update.

Now Creative Cloud doesn't even detect my software (there is the "install" button) as if it is no longer in the folder, but it is there.
I need help please

[AxelMatt]

>>I transferred my Adobe software to my new SSD drive

How do you have done it. You can't move an installation to a new path and/or drive. You have to reinstall it.

I would suggest a complete and clean reinstallation. 

Please follow the steps below: 

• backup all personal data, like templates, presets etc. 
• uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html 
• then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html 
• clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html 
• restart your computer (don't skip this) 
• reinstall the cc desktop app, https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html 
• use the desktop app to install your cc programs/trials 
• restore your personal data. 

  

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html) 

[Syneos]

back up all personal data, like models, presets, etc.

Comment save presets, brushes ... etc? (I wouldn't find them then)

[Syneos]

EDIT: 

back up all personal data, like models, presets, etc.

Comment save presets, brushes ... etc? (I wouldn't find them then)

How to save presets, brushes ... etc? (I wouldn't find them then)

[AxelMatt]

see here: https://community.adobe.com/t5/photoshop-ecosystem/brush-folder-location/m-p/9306950

[AxelMatt]

... and here https://helpx.adobe.com/photoshop/using/preset-migration.html

[Syneos]

I'm really afraid of losing all my working files, my photoshop creations, my video edits ... etc by uninstalling and cleaning my computer from CC files. I am currently blocked because I can no longer use Media Encoder. I really need to reinstall and do your steps .. but ..

How can I be sure that I secure all my work, please?

[Peru Bob]

I'm really afraid of losing all my working files, my photoshop creations, my video edits ...

By @Syneos

Back them up on a couple of external drives.

[Syneos]

We cannot choose the installation location of creative cloud, the installation application does not offer any choice for the location, this automatically puts on the SSD disk or locates Windows 

[Jeff A Wright]

Syneos, I am very sorry, but the Creative Cloud desktop app and its shared resources will always be installed on the same drive/partition that contains the host operating system for the computer.  You can use the process listed in https://helpx.adobe.com/download-install/using/change-install-location.html to adjust the install location.