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He creado una segunda cuenta con otro correo, y ahora no sé como unificar las 2 IDs

New Here ,
Oct 31, 2020 Oct 31, 2020

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Tenía el paquete de Photoshop en una cuenta y acabo de comprar indesing con otro correo. Ahora solo me abre la primera cuenta que tenía y me dice si quiero comprar Indesing, alguien me puede ayudar a unirlas o al menos a saber entrar a mi segunda cuenta que acabo de crear?
Mil gracias

 

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correct answers 1 Correct answer

Community Expert , Oct 31, 2020 Oct 31, 2020

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Community Expert ,
Oct 31, 2020 Oct 31, 2020

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Please see here: https://community.adobe.com/t5/download-install/two-different-accounts-on-the-same-computer/td-p/102...

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.3.1 - Photoshop 25.9.1 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Oct 31, 2020 Oct 31, 2020

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Tanks!!

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New Here ,
May 10, 2024 May 10, 2024

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has podido unificar? como?

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Community Expert ,
May 10, 2024 May 10, 2024

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Accounts can't be combined.

You have to sign out of one to use the other.

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Community Expert ,
May 10, 2024 May 10, 2024

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if you don't want two sequestered accounts, cancel one and expand the other by contacting adobe support.

 

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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