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HELP - All my CC programs refuse to work

New Here ,
Feb 22, 2019 Feb 22, 2019

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All my CC programs wont load.  They open to the software, but then this window in the middle appears and constantly refreshes.  I'm new to CC so have no idea how to fix this.

Thanks

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Creative Cloud

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correct answers 1 Correct answer

Engaged , Feb 22, 2019 Feb 22, 2019

These type of issues only happening with the latest versions of Adobe apps if you download the previous versions of Adobe apps you won't get that : Install previous version of your Creative Cloud app

However, if you want to resolve this problem you can try some troubleshooting steps from the below links:

User and license information issues | CC 2019

User prompted to sign in repeatedly

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Community Expert ,
Feb 22, 2019 Feb 22, 2019

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Try to sign out via the CC app. This may point to a networking problem related to authentication.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Feb 22, 2019 Feb 22, 2019

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You don't specify Mac or Windows, so 2 links that may help

Mac Spinning Wheel https://forums.adobe.com/message/5470608

Similar in Windows https://forums.adobe.com/message/5853430

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New Here ,
Feb 22, 2019 Feb 22, 2019

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It seames the CC-server is down. I try to download different appliccations  out of CC, the install-pannel opens, but this is all. No installation at all.

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Engaged ,
Feb 22, 2019 Feb 22, 2019

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These type of issues only happening with the latest versions of Adobe apps if you download the previous versions of Adobe apps you won't get that : Install previous version of your Creative Cloud app

However, if you want to resolve this problem you can try some troubleshooting steps from the below links:

User and license information issues | CC 2019

User prompted to sign in repeatedly

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Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines