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Help, can't update CC and PS, LR on Windows PC - Error 1002

Explorer ,
Nov 26, 2020 Nov 26, 2020

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I have a Windows 10 PC not used in 3 years, (uupdated Win 10, latest) with old obsolete version of CC and LR and PS. I tried to update the CC, it won't update because of error code 1002 (other apps depend on CC)   I tried to update PS using the Ps:Help:Update function but it goes to the old version of CC which doesn't allow an update because of Error Code 1002.l  And in the Add or Remoive Programs screens I have the same problem.
Bottom line, I can;t update or indeed delete any of CC, LR, CC.

Is there any way out of this endless loop of aggravation?

TOPICS
CC FAQ, Creative Cloud, Installation

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Explorer ,
Nov 26, 2020 Nov 26, 2020

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More on the problem. So, all updates and uninstalls appear to be managed through Adobe Creative Cloud (CC), including in the Windows Add:Remove Programs Settings. But when the CC is itself unwilling to update or uninstall itself, there's a catch 22. I'm hoping aomeone can help me - mauybe there's some magic sequence of unistalls and reinstalls.

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Adobe Community Professional ,
Nov 27, 2020 Nov 27, 2020

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