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HELP i cant install or unistall creative cloud and i cant run Phosothop.

matiasaitam
New Here ,
Jun 14, 2021 Jun 14, 2021

2021-06-14 (2).png

 

TOPICS
Creative Cloud , Installation
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John T Smith Community Expert
Community Expert ,
Jun 14, 2021 Jun 14, 2021

That is a Microsoft problem, so you need a Microsoft solution
Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

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matiasaitam
New Here ,
Jun 15, 2021 Jun 15, 2021
LATEST
In Response To John T Smith

I did that that, but the problem persist,so reinstall windows.  Thanks a lot anyway.

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Resources
Creative Cloud Desktop application
What is Creative Cloud?
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Download Adobe Creative Cloud apps
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Enable/Disable auto-update CC apps
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Uninstall Creative Cloud app
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Manage Your Plan
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Common Questions / FAQ
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Unable to reach Adobe Servers?
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Difficulties signing in
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Install appears stuck or frozen?
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Creative Cloud sync related questions
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Creative Cloud Resources
Creative Cloud System Requirements
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Creative Cloud User Guide
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Adobe Help Center
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Creative Cloud Web
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Services Status Page
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Collaboration through CC apps
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