help! I need to deactivate Creative Cloud account

[Joseph5F96]

Hi can anyone help please! I use CC through an educational licence, but I also had an account with a personal email. Im trying to deactivate the personal account, as it is blocking me from getting software downloads via my educational licence. Ive tried to deactivate/delet my personal account, but I keep gettting blocked. Ive tried emailing Adobe, but no reply. Help appreciated!

[AxelMatt]

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