help me activate my illustrator subscription

[dmitryRR]

Hello!

We've changed payment method and one of subscriptions (illustrator) did not reactivate. What do we do now?.. 

[Just Shoot Me]

Sign Out of the Creative Cloud desktop app and then Sign Back in.

[dmitryRR]

Thanks, but we've already tried; We have even reinstalled the CC.

Photoshop works fine, Illustrator - not (

[Just Shoot Me]

Do you actually have a subscription to Illustrator?

What Adobe programs do youi have installed and which ones are working correctly.

Have you checked your subscription status on the Adobe website?

[Nancy OShea]

Log-in to your Adobe account below.  Click on Plans > Manage Plan

https://account.adobe.com

Maybe Illustrator was purchased under another user ID.