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Help me please!!

New Here ,
Nov 16, 2022 Nov 16, 2022

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Hi! I want to end my adobe package, because I thought it expired this summer. Now I have one unpaid bill from there, but the programs are blocked on my mac. I don't have access, but this is because I haven't paid. Is it the case that I can just skip paying, so the package is automatically terminated? Can't cancel the subscription on the website, or I don't understand. HELP MEE!

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Activation , CC FAQ , Creative Cloud , Installation

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correct answers 1 Correct answer

Community Expert , Nov 16, 2022 Nov 16, 2022

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows po

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
inform the agent that you want to cancel.

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New Here ,
Nov 17, 2022 Nov 17, 2022

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Thanks for the information, I will try to figure it out for more. Keep sharing such informative post keep suggesting such post.A commitment of appreciation is all together for the method, it turned out just immeasurable for me moreover. Allied Universal eHub

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