Help to cancel my suscription.

New Here ,
Mar 17, 2022 Mar 17, 2022

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Hello everyone.

I started a 7 days trial of an Adobe application and didn't cancel my plan on time so it tried to charge me the price of the 1st month but couldn't do it (I had no intention to suscribe so didn't have money) and now my account is blocked and can't do anything until I pay, can't cancel my suscription (which is what I'd like to do) or my account. If anyone knows how to cancel I'd really appreciate your help.

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Adobe Community Professional , Mar 17, 2022 Mar 17, 2022
This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee. Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support. CHAT: Click the following to contact Adobe customer support staff for help: https://helpx.adobe.com/contact/support.html You must be signed in wi...

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Adobe Community Professional ,
Mar 17, 2022 Mar 17, 2022

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This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Adobe provides support through the Chat function on the contact page or through a phone call. There is no email support.

CHAT: Click the following to contact Adobe customer support staff for help:

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work. Disable any ad, pop-up, or script blockers.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session.
LinSims_0-1628856392489.jpeg

If that doesn't work, try this link, which opens a chat window directly:

https://helpx.adobe.com/contact.html?rghtup=autoOpen


PHONE: You can also search this page for a regionally appropriate phone number for customer support.

https://helpx.adobe.com/contact/phone.html

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