Help

[Dalv_5FBC]

I subscribed for a monthly subscription one year ago but now i dont need the subscription, so i wanted to cancel it but it says that i have to pay a fee.

anyone knows how to cancel it without paying the fee?.

[John T Smith]

You must cancel during the last month of your year, or the subscription automatically renews

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you enter your credit card number to buy a subscription... See this page for more information, including a highlited section from the subscription page https://community.adobe.com/t5/account-payment-plan/cancellation/m-p/12153645
-Purchasing FAQ https://community.adobe.com/t5/Get-Started/Purchasing-FAQ-How-do-I-purchase-a-Creative-Cloud-members...

Nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
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Type "Agent" in the chat box to bypass the chatbot and be connected to a person
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https://helpx.adobe.com/contact.html?rghtup=autoOpen
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