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Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe is nt available. Whn i try to extract .7z file wd 7-Zip error pops up " cannot ex

Guest
Oct 17, 2014 Oct 17, 2014

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Hi, download of the trial product (photoshop ele 13) does nt start even after successfully installing the Adobe download assistant successfully. Only .7z file is shown, .exe file is nt visible. Whn i try to extract .7z file wd 7-Zip error pops up " cannot extract **.7z as archive" .I've tried fresh download of adobe photoshop ele 13 but same error occurs. 

OS:Windows 8.1

Storage loc for adobe down assistant  : C-Program file(x86)-Adobe download assistant-adobe

Storage loc for adobe down assistant:    C- Adobe photoshop assistant 13-  PhotoshopElements_13_LS25_win64_1. 7z

After this I try to extract ** .7z file but following error occurs :

   

    After this I try to extract ** .7z file but following error occurs

Kindly Help.

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Guest
Oct 17, 2014 Oct 17, 2014

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Sorry, Storage loc for Adobe Photoshop Elements 13 is :    C- Adobe Photoshop Elements 13-  PhotoshopElements_13_LS25_win64_1. 7z

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Adobe Employee ,
Oct 17, 2014 Oct 17, 2014

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Can you please try and download the product from the below mentioned link and confirm if it is resolved or not.

Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe

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Guest
Oct 17, 2014 Oct 17, 2014

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Thanks fr revert !

After clicking on the provided link , Above error pops up. I clicked "ok" n allowed download to complete after which same previous error shows up!

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