How can I buy your products

[miguelpaulo]

I want to buy your products, but I have some questions and I can't talk to anyone. In Portuguese preferably.
Why is it so hard?
I don't have time to read all your topics to try to find the answer to my questions.

[Abambo]

Ask your questions in Portuguese. There is a translation tool for those not understanding that language.

[miguelpaulo]

Falar com alguém telefonicamente está fora de questão?

[Abambo]

Look for the phone number here: https://www.adobe.com/pt/creativecloud/plans.html

[miguelpaulo]

EThat number only acepts call from fixed phones, and i am on a mobile phone.

[miguelpaulo]

Sim, ja os contactei por ai.

[Tacafy大尉]

Se o telefone não estiver disponível,
Você também pode consultar a equipe de vendas por bate-papo. Experimente.
https://helpx.adobe.com/pt/support.html

[miguelpaulo]

Acho é que o facto de querer / precisar de falar com alguém para esclarecer 2 ou 3 questões simples, mas que não estão explicadas no site, seja tão complicado.

Hoje em dia não faz sentido a comunicação ter tantos obstáculos.

Eu sei que poderia ligar para o apoio em inglês (já me ligaram de lá) amas o meu ingles é limitado para falar de duvidas tecnicas.

[miguelpaulo]

1 - In the page https://helpx.adobe.com/pt/support.html in the CREATIVE CLOUD tab there are as options COM RECURSOS PRODUTOS and DESKTOP. What is the difference between both?

2 - On the https://www.adobe.com/pt/creativecloud.html?promoid=88X75SRR&mv=other page among other options, there are INDIVIDUAL and EMPRESAS. As I am a graphic designer with open activity as a service provider, can I be a subscribed company?

Thanks

[Abambo]

Now we are with questions that can be easily answered:

1. Desktop: products that need a PC (MacOS or Windows) to run.

2. If you are a One Person Company you are probably more interested in an individual license than a company license. A company license has additional tools to attribute licenses to specific users or to install the software via a central repository as it is standard for managed computer systems.

The software is the same and there is no difference for the individual user. At work I have a company license and at home I have my personal license and the software that is available to both platforms is exactly the same.

The individal license is attributed to the user personally. If that is an employee of your’s he will take the license with him and you need to cancel. The Teams license allows the software manager to assign the license to a different user and he is done.

[Tacafy大尉]

miguelpaulo, boa noite.
Por que não consultar as vendas da Adobe na parte inferior desta página?
https://www.adobe.com/pt/creativecloud/plans.html

[miguelpaulo]

Obrigado pela dica, mas esse numero so aceita chamadas de numeros fixos, e eu estou em mobile.