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How can I change the Creative Cloud Download Cache?

Community Beginner ,
Nov 18, 2019 Nov 18, 2019

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Hi, I have problem with updating my Creative Cloud Programs.

So here is the thing:

All my Creative Cloud Stuff is installed on my G: drive because my C: only has 60 GB and is mostly full. Now, when I want to update for example Photoshop, Creative Cloud wants to download it in a cache on my C: drive. But as I said, it only has like 1 GB of free space, the update cancels and I get an error message which tells me to make more space. But that's simply impossible.

Now I wanted to change the cache directory. I came across a solving method which said, that I had to change my browser download path. The thing was, I already changed it to my F: drive. I also changed all the download directorys of my other browsers, but it's still now working.

I hope you guys can help me out, because I'm not able to contact the Adobe Support (don't ask me why).

 

Please forgive my bad english. I hope you can read it anyway 🙂

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correct answers 2 Correct answers

Community Expert , Nov 18, 2019 Nov 18, 2019

The best solution is to get a larger C drive.

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Community Beginner , Nov 19, 2019 Nov 19, 2019

So I finally managed to contact the Adobe Support. And their only way of troubleshooting is to buy a bigger drive or make some space.

That was not the answer I was hoping for but I think I have to accept that. So everyone who has the same problem as me: Stop waisting your time on searching another method to solve this problem. There is no other way to solve this problem...

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Community Expert ,
Nov 18, 2019 Nov 18, 2019

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The best solution is to get a larger C drive.

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Community Beginner ,
Nov 19, 2019 Nov 19, 2019

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I know, but I don't have the money to afford a new SSD with more space. Isn't there any other way to change this?

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Community Beginner ,
Nov 19, 2019 Nov 19, 2019

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So I finally managed to contact the Adobe Support. And their only way of troubleshooting is to buy a bigger drive or make some space.

That was not the answer I was hoping for but I think I have to accept that. So everyone who has the same problem as me: Stop waisting your time on searching another method to solve this problem. There is no other way to solve this problem...

Votes

Translate

Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines