How can I download and install an older version of Illustrator?

Community Beginner ,
Feb 04, 2021 Feb 04, 2021

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I use a pattern-making plugin by Artlandia called Symmetry Works, and version 25.1 of Illustrator broke it. Their tech support says it still works with Illustrator 25.0, but I've already uninstalled that version and can't find how to re-download it. When I look up how to do that, Adobe support (https://helpx.adobe.com/download-install/using/install-previous-version.html) tells me to find the app, then select "other versions". That option no longer exists, as you can see from my screenshot. Now it just says "learn more" and "uninstall".

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Community Beginner , Feb 05, 2021 Feb 05, 2021

Oh, neer mind: I was on CC web : now I've downloaded the app to my desktop and I see preferences. AND I now see "older versions" — the secret was that I had to be using the desktop app, not just be logged in to the website. Problem solved!

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Adobe Community Professional ,
Feb 04, 2021 Feb 04, 2021

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Are you on the latest version of the Creative Cloud application? If not then do an update and then try. Make sure you are logged in to Creative Cloud using the correct credentials as installation of previous versions is available only to subscribed users. You can also try logging out and then logging back in.

-Manan

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Community Beginner ,
Feb 05, 2021 Feb 05, 2021

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Hi Manan. As far as I know I'm logged in to the latest version of Adobe CC and am a subscriber to the full Creative Suite. I tried logging out and logging back in, but nothing changed. As you can see from this screenshot, I still don't get the option to download an older version.

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LEGEND ,
Feb 05, 2021 Feb 05, 2021

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Did you turn on "Show old apps" in Creative Cloud Preferences? While you are there, be VERY SURE to turn off auto-updating. When you are dependent on plug-ins this is vital, as plug-ins often don't work with new versions, sometimes for weeks or months, sometimes never.

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Community Beginner ,
Feb 05, 2021 Feb 05, 2021

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Thank you. Where do I find CC preferences?

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Community Beginner ,
Feb 05, 2021 Feb 05, 2021

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Oh, neer mind: I was on CC web : now I've downloaded the app to my desktop and I see preferences. AND I now see "older versions" — the secret was that I had to be using the desktop app, not just be logged in to the website. Problem solved!

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New Here ,
Mar 19, 2022 Mar 19, 2022

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Hi, I have the same problem.

I want to download Illustrator 24 (Nov 2019) because I'm running an old mac that can only go up to OS X 10.13.

I have an Adobe subscription and am signed in. It shows Illustrator as being Not Compatible, and when I go to More options next to Illustrator, it only shows Learn More.

I tried using the desktop app and web browser but both are the same.

I went into the preferences and changed to Show all apps, restarted the app, and no difference.

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Adobe Community Professional ,
Mar 19, 2022 Mar 19, 2022

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LATEST

Yes, Illustrator version 24 was the last to support macOS High Sierra... Try following the instructions here:

 

How to Get the Creative Cloud 2020 Direct Download Links

 

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