How do I contact Adobe for support. CC has stopped working. I've tried every fix from the support communities. I need assistance.
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For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
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Creative Cloud support (all Creative Cloud customer service issues)
I appreciate your reply. But already did everything you suggested. Tried on both IE and Chrome. But there is no other option for support in the "Still Need Help" area except "forums"... which of course I had already scoured completely before resorting to human contact. It's just an endless circle back through the same pages.
Adobe should have a support chat option available on EVERY support page. It's made to be intentionally difficult to reach a human. I completely understand providing a robust website of answers to moronic issues as the first line of defense. But CC is a PREMIUM subscription that cost real $$$, not shareware or freebie, or god help me, even discounted for loyal users. Sorry, rant over.
BTW, I had to google to find support phone because it's buried deep in the site architecture. READ: don't call us.
Kindly share the name of the application which has stopped working, is it Creative Cloud, or any other application like Adobe Photoshop, Illustrator?
In case it is Creative Cloud app, please try to close all the following process, try to launch Creative Cloud desktop app,
Adobe CEF Helper`
Adobe Desktop Service
AAM Update Notifier
If that doesn't work, please uninstall it, Creative Cloud Help | Uninstall the Creative Cloud desktop app and install Creative Cloud app- https://helpx.adobe.com/creative-cloud/help/install-apps.html
In case it is any specific application, please share the name so that we can assist you appropriately and try to make your experience with our support a bit better.
Awaiting your response.
I can't find any way to contact Adobe Creative Cloud tech support. I had creative cloud which has been causing me bo end if problens from the get go. It interferes with all kinds of other apps and processes. I have to repair the stupid thing almost every day and frequently several times a day. It is driving me crazy. Most useless app I have ever had the misfortune to download on my system. Latest problem is I went to repair it...again...and it stopped responding so I had to cancel. That effectively wiped it off my system this round. I still have Adobe Creative Cloud files but no .exe installer so now I can't even repair, update or anything else. It's essentially gone. Mind exaining this to me?? Now you want to charge me again to re-download the app? Are you all crazy over there? Seriously. What total uncompetence. Now my computer runs like crap thanks to your useless repair feature screwing up. I need help!! Are you going to provide it or not?? Why should anyone put this crap on their computer. I have NEVER had to work with such a horrible app in my life.
Oh yeah...and now it doesn't even show that I ever purchased it on my Adobe account which is also crap. It was NOT a trial version and I note tgat it now costs twice as much. How convenient for you. 🤬
That's a long angry rant. Millions of people use Creative Cloud daily so the software does work meaning your issues can be fixed.
Be good to get some details so we can offer some constructive assistance.
Hardware specs? Which operating system? Which apps are you having trouble with?
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