• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How do I download Adobe to a secondary (case insensitive) Mac OS?

New Here ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

I have a case sensitive Mac OS, so I get an error when trying to download Adobe.  However, I have an alternate partioned drive that is case insensitive (I created it to solve a similar problem with OneDrive).  How do I point my Adobe download to this secondary disc?

 

Alternately, can I simply access the Adobe Pro DC suite online and skip the download?

 

Thanks in advance!

TOPICS
Installation , New user

Views

144

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

Hi Lisa22240032ebz1,

 

you can change the install location inside the 'Creative Cloud desktop app' - here's how:

https://helpx.adobe.com/download-install/using/change-install-location.html

 

Please try it out and let us know if it worked 🙂

 

Kind Regards,
Maurice

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 14, 2021 Dec 14, 2021

Copy link to clipboard

Copied

Pretty sure it has to be a case independent system disk. Did you put a boot system on that disk?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 15, 2021 Dec 15, 2021

Copy link to clipboard

Copied

I have a case independent disk, but when I download Adobe, it seems to get
hung up by the fact that my main disk is case sensitive and I can't find a
way to download it to the case insensitive disk.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 15, 2021 Dec 15, 2021

Copy link to clipboard

Copied

LATEST

Lisa, I am sorry, but Thatsmauri is correct; the operating system itself, which is the same location as the Creative Cloud desktop app, will need to use a non-case sensitive file system. Therefore, you will need to update the file system for the primary drive to a non-case sensitive file system if you wish to use Adobe programs on this computer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines