Copy link to clipboard
Copied
I was locked out of my main school account and so I was temporarily using a trial acct, that expired April 16th, but would like to get thosedocuments I created during the trial? possible?
can I give someone both account emails to determine this ?
Thank you, Lisa
Copy link to clipboard
Copied
This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Copy link to clipboard
Copied
"...would like to get those documents I created during the trial?"
Which files are those? Don't you save work files to your local computer hard drive?
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more