WHAT THE ????
I have been trying to contact the bloody customer support for an hour and it's making me turn around in circles!!!
CANT YOU NOT PROVIDE US WITH SIMPLE BUTTON TO A CHAT OF CUSTOMER SUPPORT!!!!!!
IS THAT ASKING FOR TOOOO MUCH FROM YOU!!!!!!!
I have a billing issue I need to talk to a HUMAN!!! NOW!!
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These forums are (for the most part) run and administered by volunteers who use Adobe software - users like you.
Nevertheless, we're here to help regardless. Does the following link help?
This link is what i was talking about!
These crazy people make me go around in FREAKING CIRCLES
Look what i get!!
1/ SO I CHOSE THE SOFTWARE I NEEDED ASSISTANCE IN
2/ THEN I SELECTED EACH ONE OF THIS CATEGORIES ONE AT A TIME TO ACCESS TO THEIR HELP LINE!!!
3/ THEY ALL BROUGHT ME TO ThIS PAGE
4/ THEN THIS AND GIVING ME JUST ONE F**KING OPTION!!!!!!! AND MAKING ME GO AROUND IN CIRCLES
The original post said this was about billing, so once the link from my post is clicked, please do the following:
1 - click on account issues
2: choose the issue that is giving the grief:
3: click the blue button at the bottom of the next window: show me my contact options:
4: in the new window, either click chat or phone
THANKS A LOT!!!
Finallyyyy could reach them thanks to you!!! ❤️
I wholeheartedly agree with you summertimeluv. It's ridiculous that a large company as ADOBE, can't maintain an email service but can maintain an online chat system and have you be linked or passed on to 4-5 people within that chat (pass the buck, I say). I spent 8 hours on a call and reached no solution to my problem and have to call tomorrow to see if they'll refund me charges that should have never been charged in the first place!! Abobe for a technical company get your ACT together!!