How do I reinstall Lightroom?

[lucs82785732]

HI, I had Lightroom, definitely purchased with my Leica, but after an unfortunate update, I can't launch it anymore (error 1). When I uninstall and reinstall, the trial version is proposed. How can I proceed to get my Lightroom back ?

Thanks

[Guest]

Hi

What version of Lightroom do you have, do you have the serial number for the version of Lightroom that came with Leica

[Bani Verma]

Hi Lucs82785732,

I have reviewed your Adobe ID (email ) you have used to post here and found that there is a Lightroom version 6 registered on it.

Please use the following link to download and install the app: Download Photoshop Lightroom.

After this use the serial number registered on your account to activate it. See: Find your serial number

Let us know if this helps.

[lucs82785732]

Thank you Bani Verma for your help. Download of Lightroom 6 LS11. dmg done, Serial number found, but Installer failed to initialize. I currently use Mac OS 10.14.

Thanks for more help.

[Bani Verma · Accepted solution]

Thanks for the update Lucs82785732, please try the workaround given in the following help document to install the app and share the results: Installing Creative Suite on macOS 10.12 (Sierra).