how do i uninstall all the applications + the settings? (mac)

New Here ,
Aug 21, 2021 Aug 21, 2021

Copy link to clipboard

Copied

i contact adobe support team 2 days ago regarding a bug with lightroom and m1 mac.

with screen sharing they make some changes on settings - and now the lightroom is running under rosseta.

as i want to open lightroom im facing an error message and i uninstalled all the adobe applications including creative cloud and reinstall it again.

the problem is that all the settings remain the same + that bug.

i really want to dellete all and start from scrach.

please help.

TOPICS
Installation

Views

35

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 21, 2021 Aug 21, 2021

Copy link to clipboard

Copied

shmh1669818_0-1629580562513.png

this is the error message i see when lunching the lightroom.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 21, 2021 Aug 21, 2021

Copy link to clipboard

Copied

Did you use the Adobe Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Mac OS settings are a separate matter. Please consult Apple help for that.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 21, 2021 Aug 21, 2021

Copy link to clipboard

Copied

LATEST

i tried it now.. didnt help 😕

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines