How do you downgrade your account?

New Here ,
Mar 18, 2020 Mar 18, 2020

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I've tried talking to support but they always end the chat before the actually help me. 

I have the full adobe suite but I only use LR, PS & Sp. 

Does anybody know how to downgrade?

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LEGEND ,
Mar 18, 2020 Mar 18, 2020

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I've moved your post from the poorly named Community help forum, which is for getting help using this forum system, to the get started forum.

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LEGEND ,
Mar 18, 2020 Mar 18, 2020

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AFAIK there is no way to easily downgrade. And the only real downgrade for you is to subscribe to the Photography plan that included PS, LR Classic and LR for Mobile devices and then a separate plan for SP.

 

Which would be $9.99 a month for PS + LR + whatever the single plan cost is..

 

IIRC the only way to do that is to cancel your current plan, pay the cancelation fee, and subscribe to the new plans.

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Adobe Community Professional ,
Jul 24, 2021 Jul 24, 2021

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It may be possible to do this online now.

 

Here's Adobe help page on how to switch plans:

 

https://helpx.adobe.com/manage-account/using/change-plan.html

 

When you follow those instructions, you may be presented with options as shown in the following video:

 

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