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1

How long should my refund take?

New Here ,
Aug 18, 2018 Aug 18, 2018

I forgot to cancel my trial before it charged me at the end of the week. I was charged the $56.30 on 8/13/17 and cancelled it on 8/14/18 but have still not yet received my refund (as of today 8/18/18). I was wondering how long i should expect this to take or if there is another issue going on that I need to call about.

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correct answers 1 Correct answer

Community Expert , Aug 18, 2018 Aug 18, 2018

When processed, refunds might take up to 5-7 business working days to get back to your account (source​).

If you don't get your refund at the end of next week, you should get in touch with Customer Care.

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Community Expert ,
Aug 18, 2018 Aug 18, 2018
LATEST

When processed, refunds might take up to 5-7 business working days to get back to your account (source​).

If you don't get your refund at the end of next week, you should get in touch with Customer Care.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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