how to Cancel A Subscription Purchased On The Web

[shyedhua39042688]

i would like to Cancel A Subscription Purchased On The Web

[arij2010]

Hi,

How to cancel your Adobe Creative Cloud plan or membership

[Vishu_Aggarwal]

You can follow the steps given in the following link as well - How to cancel your Adobe Creative Cloud plan or membership

[outdoorl50297917]

this does not work

[Abambo]

Next is to contact Adobe:

Contact Customer Care

[outdoorl50297917]

sending me the following link was a deflection to my request to cancel.  Why is the answer not easily available.

Re: how to Cancel A Subscription Purchased On The Web

[Abambo]

Because I have a cancel button:

and you are saying that the recommendations of  arij2010 and vishuagg19 do not work. The last solution is to contact customer care. If you contacted customer care and it still does not work, we can escalate the case.

[outdoorl50297917]

Photoshop is an annual plan and I am not able to cancel.

[Abambo]

Contact Customer Care !

That's the link to use, if you cannot cancel your plan for an unknown reason.