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How to change birthday of Adobe account?

New Here ,
Mar 09, 2020 Mar 09, 2020

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I created an Adobe account, but I typed a birthday which is wrong. So how to change our birthday?

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LEGEND ,
Mar 09, 2020 Mar 09, 2020

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You cannot change this yourself. Contact Adobe to make any corrections. They may require documentation.

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New Here ,
Sep 03, 2022 Sep 03, 2022

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How to contact

 

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Community Expert ,
Sep 03, 2022 Sep 03, 2022

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Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Sep 03, 2022 Sep 03, 2022

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Unless you're a student, your date of birth & age are irrelevant.

  • Student's must be over 13 years of age. 
  • Minors are blocked from some services.

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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