How to delete old versions off the Installed Apps list is CC

Explorer ,
Jan 09, 2022 Jan 09, 2022

Copy link to clipboard

Copied

Illustrator 16.0 and InDesign 8.0 still show in the Installed Apps list of Creative Cloud even though those old versions were deleted off the computer long ago. The "Open" icon is greyed. All other apps that are listed are the current updates only.

Views

56

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

Copy link to clipboard

Copied

Were they just deleted, or properly uninstalled through your OS?

I would try unistalling and reinstalling the CC app.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

Copy link to clipboard

Copied

If you click on the 3 dots for those two, it should give you one option which is to uninstall. Give that a go and it may clear whatever leftover "bits" may still be on your computer due to an improper uninstall. If not, download the Cleaner Tool.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

Copy link to clipboard

Copied

LATEST

Just to add to Brad's comment: Cleaner Tool with instrux can be found here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines