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How to download apps on new laptop

New Here ,
Dec 18, 2023 Dec 18, 2023

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Hello. I have trouble downloading apps on my new laptop.

I was using all the apps via Creative Cloud on my previous laptop but I can't even download them on my new laptop. I know the 6-number serial code and I already have a previous account but I can't just download them. If I log in to the Creative Cloud, it just says that I need to buy the plan. How do I solve the problem?

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Creative Cloud , Installation , New user

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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there's no serial code to any adobe cc subscription and the perpetually licensed adobe apps have a 24 digit activation number.

 

what exactly are you trying to install?

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Community Expert ,
Dec 18, 2023 Dec 18, 2023

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And where did you buy it from?

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