How to get my Lightroom back after change of laptop from Windows to Mac

New Here ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

I bought my Lightroom licence in 2014 for my Windows laptop. I have now changed to a MacBook Air and am trying to put Lightroom on it. On my Adobe account page I have only the option to try or buy. I already own the licence. How do I sort this please? I have spent quite some time with an online chat agent who said I should ask the forum! 

TOPICS
Activation , Installation

Views

156

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

Was that a one time payment with a serial number, or a subscription?

 

If a one time payment with a serial number, does your purchase show that you may install on BOTH Windows and Mac?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

It was a one-time payment with a licence/serial number. There's no mention of whether it can be installed on both Windows and Mac. 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

If your order does not SAY that you have both versions, you only have the Windows version

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

Ah. I have my invoice but don't have the order to check what it says (but I do have the order number on the invoice). So I have to buy it again? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

If you only have one serial number, then it would be a Windows serial number.

You would need the Mac serial number to activate on a Mac.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 08, 2021 Dec 08, 2021

Copy link to clipboard

Copied

LATEST
Thank you, Peru Bob.

Sent from my iPad

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

Unlike other Adobe products, the perpetually-licensed (pre-Cloud) versions of Lightroom were multi-platform. The same serial number could be used on Mac and Windows.

 

I have now changed to a MacBook Air 


If your MacBook Air is running Catalina, Big Sur or Monterey operating systems, particularly the Apple M1 chip, then you will not be able to install your old version of Lightroom anyway because of changes made by Apple which mean that older legacy software cannot be installed without workarounds which are beyond the scope of most people other than power users.


Lightroom Classic - the modern name of the old perpetually-licensed Lightroom - is subscription only now. So, if you do have a current model MacBook Air, you'll have to subscribe to a Cloud plan such as the Photography Plan.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

You said "perpetually-licensed (pre-Cloud) versions of Lightroom were multi-platform"

 

Original person said "bought my Lightroom licence in 2014"

 

The problem now will be finding a Mac download that is 7 years old

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

Yes, you're right, John, although it's a non-issue if @JanMallorca wants to run it on a MacBook Air running Catalina or later since Lightroom of that vintage cannot be installed anyway.

 

Lightroom 3, 4, 5 and 6 installers are still available from Prodesigntools. 2014 sounds like Lightroom 5 so the link would be here.

https://prodesigntools.com/lightroom-5-ddl-comparison-vs-lr4.html

 

As Nancy says, options do still exist for running LR5 is this scenario although they're quite involved and still require some expense. 

 

Those versions would have to be installed by either running LR5 (Win) on a Parallels/Win 10 virtual machine on the Macbook Air or dual boot with an external drive running LR5 (Mac) on Mojave.

 

However, I think we'd recommend a Photography Plan to @JanMallorca although that obviously comes with an ongoing commitment to a subscription.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 05, 2021 Dec 05, 2021

Copy link to clipboard

Copied

Thank you for all the answers everyone. And thanks, John, for this latest info. I am on Big Sur, so looks like I shall be starting again. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 04, 2021 Dec 04, 2021

Copy link to clipboard

Copied

Which Mac operating system do you have?

 

I ask because your old Lightroom will need an old OS to support it.  In a pinch, you could get Parallels virtual machine for your new Mac  and run Win10 on Parallels.  The cost for latest Parallels is 80 Euros/year.

 

Or you can get a Creative Cloud Photography Plan for $120/yr (no virtual machine or Windows 10 required).

- Photoshop CC and Photoshop on iPad,
- Lightroom on desktop, mobile and the web,
- Lightroom Classic,
- Portfolio website + hosting,
- Bridge,
- 20 GB cloud storage (upgradable to 1 TB).
https://www.adobe.com/creativecloud/photography.html

Do whichever works best for you.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines