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want to delete adobe previous version and want to make a new one but it's creating the problem and not allows to install a new one
1 - sign OUT of your account
2 - https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs
3 - sign IN to your account
4 - Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1
Use the Adobe CC Cleaner Tool.