Copy link to clipboard
Copied
I used to have CS6 photoshop on my mac as a perpetual license. Recently, while fixing a different adobe download issue, I somehow lost photoshop. It is no longer on my computer. I'd like to download it again using the same serial number I had before. How do I do this?
Copy link to clipboard
Copied
Program installers https://www.adobe.com/gr_en/downloads/other-downloads.html
If you are not able to find your program installer at 'other-downloads' read below
IMPORTANT NOTE:
The process below WILL NOT WORK if you have a (CS6 or earlier) serial number for an education or volume version, since the only downloads now available are the retail installers, which DO NOT work with an education or volume serial number
Go to https://www.adobe.com/about-adobe/contact.html
-click on the Chat bot on the bottom right hand corner of the first screen
--the chat bot is the circle with a funny looking box with 3 dots inside
-click on Downloading or Installing, then type Agent
Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support
AND when you finally do have a download link, be sure to copy every file you download to an external drive (or 2 or 3) so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well
Copy link to clipboard
Copied
Copy link to clipboard
Copied
You are going to have to find your original install files... education downloads are no longer available
Find more inspiration, events, and resources on the new Adobe Community
Explore Now