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How to revert back to previous photoshop version in windows 10 enterprise?

New Here ,
Nov 24, 2024 Nov 24, 2024

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Hello, I want to revert to previous photoshop version, how can I download the previous photoshop version from creative cloud app? I dont see any solutions on the internet and having this error after Photoshop 2025 was autoupdated and now it just doesn't open. Why Adobe doesn't have a simple solution to this, like giving the option to download the version we want from the money we paid? 

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PS_issue1.JPGPS_issue2.JPG

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Community Expert ,
Nov 24, 2024 Nov 24, 2024

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On an Enterprise version your administrator may have to enable the download of older versions
https://helpx.adobe.com/creative-cloud/kb/previous-versions-do-not-appear-after-selecting-the-archiv...

 

I will move your post to the Enterprise forum.

 

You might also want to follow this bug thread : https://community.adobe.com/t5/photoshop-beta-bugs/p-photosho-beta-on-windows-launch-error-dxcore-dl...

 

Dave

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Adobe Employee ,
Nov 25, 2024 Nov 25, 2024

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Hi there, 

 

I have reviewed your account and found that you have an Adobe Creative Cloud All Apps (individual) subscription registered on it. I am moving your question to the correct community; experts there will be able to better assist you. 

 

In the meantime, you may refer to the following help documents and see the steps shared help resolve the issue for you: https://adobe.ly/3Z0VO6N, https://adobe.ly/3Z7mJhn.

 

Hope this helps.

 

Thanks,
^BS

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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you can install the latest and 1 version prior versions using the cc desktop app. you must have a subscription because previous versions are not available with trials. other versions are revealed after clicking file preferences>apps>tick show older apps (at panel bottom).

 

 

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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Re: Entry Point Not Found

Get latest version of DirectX library from Microsoft for your version of Windows.

https://support.microsoft.com/en-us/topic/how-to-install-the-latest-version-of-directx-d1f5ffa5-dae2...

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Nov 26, 2024 Nov 26, 2024

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I was let known by the Adobe support team that they no longer support enterprise version and I won't be able to use Photoshop. This was very disappointing for me to know as, they didn't even gave any notification or warning before. The app just updates and you no longer can't access PS even with monthly paid subscription.

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

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@Dhaval38843212jo3b 

 

are you an admin of an enterprise subscription?

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New Here ,
Nov 26, 2024 Nov 26, 2024

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unfortunately no

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New Here ,
Nov 26, 2024 Nov 26, 2024

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but I think what you said makes sense that, whoever is an admin, should update other if they have been updated by Adobe

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Community Expert ,
Nov 26, 2024 Nov 26, 2024

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contact your admin 

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