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how to see the expire date of Adobe creative cloud?

New Here ,
Oct 14, 2015 Oct 14, 2015

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I wanna see the expire date of adobe creative cloud, Can anyone help me ?

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correct answers 1 Correct answer

Adobe Employee , Oct 14, 2015 Oct 14, 2015

Please follow the steps below.

  • Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.

  • Click on manage plan. You will get the subscription expiry date.

    Capture.PNG

    Hope this will resolve your issue.

    Regards,

    Anupriya Khare

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Community Beginner ,
Nov 20, 2022 Nov 20, 2022

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It seems like many people has same problem and adobe doesn't do anything about it, i couldn't find expirity date also, tried it on several different searching apps but it just doesn't show

 

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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@Linas27227335x7m3 ,

 

individual or enterprise/team subscription?

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Community Beginner ,
Nov 20, 2022 Nov 20, 2022

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i got everything resolved by adobe customer support, there works one
wonderful human being that did everything i needed to. Ill delete my
comment.

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New Here ,
Sep 03, 2023 Sep 03, 2023

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How were you able to view the expiration date?

 

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Community Expert ,
Sep 03, 2023 Sep 03, 2023

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@Sailee32053953pcji 

 

they contacted adobe support for that information.

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Community Beginner ,
Nov 20, 2022 Nov 20, 2022

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My problem was solved by customer support.

Nandini shoutout to you, Great Work!

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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great.  thanks for the follow up.

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New Here ,
Sep 28, 2023 Sep 28, 2023

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Old thread I know, but if you're searching this then I contacted an agent via the help button on the desktop creative cloud app.

Asked when my plan expired. they know what you're up to! They'll come to you with an offer of the improved price. I had two months left (I worked this out from the redemption fee they would have charged)

Adobe should make this easier to find, however, chatting with an agent I got a better price, 90 days free and a refund for the remaining two months difference.

TLDR - ask the agent if you have a couple of months left they'll likely make you an offer you can't refuse! 

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