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How to uninstall PHotoshop? Unable to through Creative Cloud

Community Beginner ,
Mar 06, 2021 Mar 06, 2021

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My Photoshop app is corrupted. Some features will not work and I have to reinstall. When I opened up Adobe Creative Cloud, that was also corrupted, and it said to repair Adobe Creative Cloud in which I did. Once Creative Cloud was done repairing itself, when I looked to uninstall Photoshop I couldn't. Instead, I just see the option to install Photoshop again even though I already have Photoshop installed. When I click the Install button, it fails and says "Installation Failed" And nothing else. What do I do? How do I reinstall Photoshop?

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Creative Cloud , Installation

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correct answers 1 Correct answer

Community Beginner , Apr 07, 2021 Apr 07, 2021

Apparently, I'm an IMPATIENT DUMB***!!!!!! There was nothing wrong with my Photoshop... I simply wasn't giving it enough time to start up.... I opened it today and instead of frantically clicking everywhere like an IDIOT I just let it do it's thing and I was able to open Photoshop like normal.... 

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Community Expert ,
Mar 06, 2021 Mar 06, 2021

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Community Beginner ,
Mar 06, 2021 Mar 06, 2021

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I uninstalled Creative Cloud using the Cleaner Tool linked. When I opened up Creative Cloud again, I was able to install Photoshop again normally. When I try to open Photoshop, the splash screen pops up and hangs on "Reading preferences" Then the app crashes with the spalsh screen frozen. I went back to Creative Cloud, uninstalled Photoshop then reinstalled it. Upon opening, I was met with the same problem.

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New Here ,
Mar 06, 2021 Mar 06, 2021

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Same issue here after I upgraded to the Big Sur 11.2.2

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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You figure out any solution yet? The app is beign super inconsistent, sometimes it opens up just fine, others it crashes on start or forces me to reinstall Creative Cloud in which everything seems to work fine for a day, then the problem repeats itself all over again.

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Community Beginner ,
Mar 07, 2021 Mar 07, 2021

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Any help please??? I need Photoshop to complete a school assignment.

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Community Beginner ,
Mar 18, 2021 Mar 18, 2021

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Still waiting. This whole thing has been a random cluster****. Sometimes, Photoshop opens without any problems, Sometimes Adobe Creative Cloud crashes and I have to reinstall the entire thing. Other times Photoshop can't get past the "reading preferences" and crashes. It's like these apps have a mind of their own. God please someone help me.

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Community Beginner ,
Apr 07, 2021 Apr 07, 2021

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Apparently, I'm an IMPATIENT DUMB***!!!!!! There was nothing wrong with my Photoshop... I simply wasn't giving it enough time to start up.... I opened it today and instead of frantically clicking everywhere like an IDIOT I just let it do it's thing and I was able to open Photoshop like normal.... 

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