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I am unable to download Photoshop!

New Here ,
Feb 18, 2016 Feb 18, 2016

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When I click on the "Install" icon, a box pops up, which says "Install" is damaged and can't be opened. You should eject the disc. Adobe has sent me the same link twice and it's happened both times!

I'm editing a book and really need photoshop!!!!!

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correct answers 1 Correct answer

Adobe Employee , Feb 18, 2016 Feb 18, 2016

Hi rashanir91449686,

I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products

After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.

You can use WIN RAR to extract the 7z file :

MAC : WinRAR download and support: Post-Download

Also see the workflow of How to download, install, and activate Adobe applications

...

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Adobe Employee ,
Feb 18, 2016 Feb 18, 2016

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Hi rashanir91449686,

I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products

After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.

You can use WIN RAR to extract the 7z file :

MAC : WinRAR download and support: Post-Download

Also see the workflow of How to download, install, and activate Adobe applications

Regards,

Bani Saini

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New Here ,
May 02, 2022 May 02, 2022

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i am going for dowload after dowload i go to run but its not runing

 

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Community Expert ,
May 02, 2022 May 02, 2022

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When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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Community Expert ,
May 02, 2022 May 02, 2022

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On Windows 10, right-click on your Windows Start menu icon and select More > Run as Administrator.

 

Legacy Creative Suite software won't run on macOS Catalina, Big Sur or Monterey.  You need modern software that's compatible with newer devices.

 

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 16, 2022 Nov 16, 2022

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hello

im trying to download photoshop to my new device macbook pro but i cant...

i normal download lightroom,bridge...

tnx for answer 

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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Assuming your plan includes Photoshop, make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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