I am unable to download Photoshop!

New Here ,
Feb 18, 2016 Feb 18, 2016

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When I click on the "Install" icon, a box pops up, which says "Install" is damaged and can't be opened. You should eject the disc. Adobe has sent me the same link twice and it's happened both times!

I'm editing a book and really need photoshop!!!!!

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correct answers 1 Correct answer

Adobe Employee , Feb 18, 2016 Feb 18, 2016
Hi rashanir91449686,I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.You can use WIN RAR to extract the 7z file :MAC : WinRAR download and support: Post-DownloadAlso see the workflow of How to download, install, and activate Adobe applications...

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Adobe Employee ,
Feb 18, 2016 Feb 18, 2016

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Hi rashanir91449686,

I have checked with your Adobe ID and found your have Adobe CS 5 registered there, please use the already downloaded file or download a new one from here: Download Adobe Creative Suite 5 products

After downloading .7z file , first you need to extract it and only then run the setup, if you'll directly run the setup it will not install.

You can use WIN RAR to extract the 7z file :

MAC : WinRAR download and support: Post-Download

Also see the workflow of How to download, install, and activate Adobe applications

Regards,

Bani Saini

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New Here ,
May 02, 2022 May 02, 2022

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i am going for dowload after dowload i go to run but its not runing

 

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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When you ask a question you always need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/t...
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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On Windows 10, right-click on your Windows Start menu icon and select More > Run as Administrator.

 

Legacy Creative Suite software won't run on macOS Catalina, Big Sur or Monterey.  You need modern software that's compatible with newer devices.

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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