I am unable to use any app except Acrobat DC in my IPad after I changed adobe password!

[Hochul5EC7]

Please, help me out from this devatsting situation!

I am using iMac, Macbook, and iPad. Everything was good before I changed my password for Adobe. I changed password for Adobe from my Macbook. Suddenly, Acrobat DC was not working at my iMac. I spent a day with customer service to fix it. Now, it works well in my iMac. Tonight, I opened Adobe apps in my iPad. (I'd like to use Premier Rush, Sketch, Fresco, and Creative Cloud. None of them were working. Here, interestingly, Acrobat DC is working. I put my ID and password and there is no response except another log-in window. I type my ID and password again and again. It only shows me log-in window persistently.

So. please help me out from the deadlock!

[KanikaS]

Hi there, 

We're sorry for the trouble you are facing. 

You might want to try the steps shared in the link here for help: https://helpx.adobe.com/in/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

Feel free to let us know if you any other questions. 

Thanks 

Kanika

[Hochul5EC7]

Hi Kanika,

Everything goes well now! For two days, it was not working at all. But, I don't know what happened after that day but suddenly it worked well. And I have no problem at all.

Thank you,

Hochul