i bought adobe premiere pro..do i have to buy something else to make it work ?

[faisalm71914819]

i bought adobe premiere pro..do i have to buy something else to make it work ?

please support ... im trying for 5 hours now ... do i have to buy something else .. why im always getting ( no subscription found ) im sure about

my ID account & password .. but i cant find adobe premiere pro in PLAN & PRODUCTS ??

PLEASE HELP ME

[faisalm71914819]

PLEASE HELP

[Peru Bob]

It sometimes takes 24 hours for the purchase to show up on your account.

Sign out of your Adobe account, restart the computer, and sign back in to your Adobe account.

Does your computer meet the minimum requirements for Premiere Pro?

Adobe Premiere Pro System Requirements

[faisalm71914819]

i have MAcBOOK aIR

[Peru Bob]

If it works at all, it will not be a happy experience running Premiere Pro on that computer.

Can you list the full specifications for me just to be sure that I am looking at the same computer as you have and I haven't been looking at a less powerful machine?

[faisalm71914819]

DEAR PERU ... pls. advise if i have to buy some thing else with adobe premiere pro or only that... i mean do i have to BUY

creative cloud to open adobe premiere pro ??

[Peru Bob]

If you purchased a Premiere Pro subscription from Adobe, you do not need to purchase anything else with regard to software as long as your computer meets the minimum specifications.

[John T Smith · Accepted solution]

Does your Cloud subscription properly show on your account page?

https://www.adobe.com/account.html for subscriptions on your Adobe page

If you have more than one email, are you sure you are using the correct Adobe ID?

.

If yes

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account

-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

.

If no

This is a public forum, not Adobe support... you need Adobe staff to help

Adobe contact information - https://helpx.adobe.com/contact/support.html

Chat/Phone: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

-Select your product and what you need help with

-Click on the blue box "Still need help? Contact us"

[Lukas36493517alj1]

I just bought premiere pro for 15 eur + tax, i got the confirmation email, I am able to install photoshop, adobe express and adobe firefly for free, but to premiere pro? I was told i have to reuest acces to download it even tho I paid for it? Help!

[Lukas36493517alj1]

*no premiere pro

[kglad]

from whom did you purchase and what exactly did you purchase.