I can't access my application "We can’t reach the Adobe servers" error.

New Here ,
Sep 14, 2021 Sep 14, 2021

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Hello.

I can't get the application to run. It acts as if I am not connected to the internet.

I doubt I am blocking the app from connecting to the servers since I have used it in the past without any problem.

 

I moved locations recently but I updated my clock so I think that's not the problem either (However thats the only thing that has changed recently so I don't really know what else could be)

 

My system is up to date as well. Im running Windows 7.

 

I thought about uninstalling the apps and reinstalling but I cant even uninstall the apps.

I can't uninstall Creative cloud since PS needs it and I can't uninstall PS because "Unable to reach Adobe Servers". Why do I need to reach Adobe servers to uninstall an application?

 

Any clues on what to try to solve this error?

 

Thank you.

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correct answers 1 Correct answer

Adobe Community Professional , Sep 14, 2021 Sep 14, 2021

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Thank you John, that solved my problem.

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Please click the CORRECT ANSWER option at the bottom of my message so it will show the answer to other users

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