I can't access my application "We can’t reach the Adobe servers" error.

[Arco78789787]

Hello.

I can't get the application to run. It acts as if I am not connected to the internet.

I doubt I am blocking the app from connecting to the servers since I have used it in the past without any problem.

I moved locations recently but I updated my clock so I think that's not the problem either (However thats the only thing that has changed recently so I don't really know what else could be)

My system is up to date as well. Im running Windows 7.

I thought about uninstalling the apps and reinstalling but I cant even uninstall the apps.

I can't uninstall Creative cloud since PS needs it and I can't uninstall PS because "Unable to reach Adobe Servers". Why do I need to reach Adobe servers to uninstall an application?

Any clues on what to try to solve this error?

Thank you.

[John T Smith · Accepted solution]

For Windows 7 read this
TLS 1.2 is required https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/security/enable-tls-1-2

[Arco78789787]

Thank you John, that solved my problem.

[John T Smith]

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