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I can't download elements on my new computer

New Here ,
Aug 16, 2018 Aug 16, 2018

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I just bought a new computer and was trying to load my elements and it says error

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Enthusiast ,
Aug 16, 2018 Aug 16, 2018

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what error are you getting?

Download and install Photoshop Elements

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New Here ,
Aug 09, 2023 Aug 09, 2023

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Diane31581376hvjh_0-1691600684427.png

 

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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Version 7 is REALLY OLD and no longer supported... and may not work on a modern operating system

 

Is your computer Mac or Windows and what is the operating system version?

 

IF you have Windows

Two ideas that MAY work to install and/or run old programs in Windows 10 or Windows 11
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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@Diane31581376hvjh 

 

click cancel and see what results.

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New Here ,
Nov 07, 2023 Nov 07, 2023

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I have Elements 11 and am trying to download it onto a new MacBook O/S 

 

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Community Expert ,
Nov 07, 2023 Nov 07, 2023

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quote

I have Elements 11 and am trying to download it onto a new MacBook O/S 

 


By @Taffyboy

 

If your problem is not related to the original thread, you should be creating your own thread. The original topic you are replying to is 5 years old. 

 

With that said, Elements 11 will not work on a new Macbook. PE 11 came out in 2012 and far pre-dates your new computer. The new version is about the equivilent of PE 18. You will need to upgrade to continue using Photoshop Elements.

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Community Expert ,
Nov 07, 2023 Nov 07, 2023

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@Taffyboy 

 

does you macbook os support 32 bit apps (like pse 11)?

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