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I can't download premiere pro

Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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I've been trying to download premiere pro but it just won't let me, it looks like I meet the requirements for premiere pro but it says "Doesn't work with this device", even though I have a really good pc. It also says I need a system upgrade even though i have checked and downloaded every possible update for windows 11,  please help.

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correct answers 1 Correct answer

Community Expert , Sep 12, 2024 Sep 12, 2024

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Adobe Employee ,
Sep 12, 2024 Sep 12, 2024

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Hi there,

Thanks for reaching out. Could you share your details(RAM, GPU, etc)?

Also, which version of Premiere Pro are you trying to install?

Let us know.

Thanks,

Shivangi

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Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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NVIDIA GeForce RTX 4070
exploitation 2 %
Dedicated GPU-minne 3,8/12,0 GB
Shared GPU-minne 0,3/15,9 GB
GPU-memory 4,2/27,9 GB
12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
32,0 GB (31,8 GB usable) (RAM)
Lmk if theres anything else you need 🙂

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Community Expert ,
Sep 12, 2024 Sep 12, 2024

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Community Expert ,
Sep 12, 2024 Sep 12, 2024

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Community Beginner ,
Sep 12, 2024 Sep 12, 2024

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Thank you so much man, I was using opera GX and thats why it probably wasnt working. When i tried installing it on bing it finally worked!

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Community Expert ,
Sep 13, 2024 Sep 13, 2024

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You're welcome. icon_smile.gif

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